Federal file by mail can't initial printing forms, and e-file state won't start. programme keeps me looping at getting id info and back to filing questions. stuck.

is it a programme error?

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Federal file by mail can't initial printing forms, and e-file state won't start. programme keeps me looping at getting id info and back to filing questions. stuck.

A State Return can only be E-Filed if you also choose the E-File the Federal.

You can e-file the Federal and mail in the State but not the other way around. This could be the reason why the system continues to request this information.

See TurboTax FAQ below.

https://ttlc.intuit.com/replies/3301358

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