FAILED VALIDATION - E FILE FOR federal

[wang9055]

followed the online instruction,  no updates needed.

but still got the same error.  I exited turbotax, i restart the turbotax.  but no help.

please help.

yuan-ho wang

[JotikaT2]

Make sure your program is updated.  This can be done by logging into your desktop product.  Select Online in the menu on the top, and then select Check for Updates.

If that does not update your program, you can also manually update your program.

If you are using TurboTax Online, the program should be automatically updated.  But if you are still receiving the error message, try clearing your cache and see if that helps.