Failed Vailidation

[eknoll44]

HI

I am using TurboTax Desktop 2024 Deluxe.  I am trying to file and I am getting a Failed Validation message and a suggestion to check for online updates.  My software is up to date - help!!

[BrittanyS]

You may need to manually update your software.  Here is the link to manually update your software:

• 2024 Individual TurboTax Update

Make sure you have closed TurboTax and all other programs while you run the update.

[eknoll44]

Hi - the manual update did not work. 

The issues seems that some NY forms are not yet updated.

[Kahzria]

I am having the same exact issue.  Manual updates were also not helpful.
It's pretty frustrating that there isn't an ETA on when we'll be able to transmit or update to whatever file the program thinks is necessary to file.   I'm usually done with my taxes by February.

[acetani]

Any update?  As the others have stated, this does not help.

[Kahzria]

With the update to the software most recently, y'all should be able to file today.

For me, they said all the NY state forms were finalized about a week before they actually were, but it's all good to go now.

[tracer327]

Is there an update for Mac OS? Having this same issue but can’t use the update linked here. Was able to transmit federal return but not NJ state.

[acetani]

Don’t think it has to do with mac os.  Mine is still not working for nj on windows.  It seems like the product is giving a misleading error message.  Makes you question what else it is getting wrong.  Shocking it isn’t addressed.

[Kahzria]

There is a website for Intuit that tells you the status of your individual state's forms.  Just find the ones you are trying to file and it should give you a date when they will be ready.  I waited a day after mine said they were ready and got the update (for NY state.)

Intuit Tax Form Status 

Also,it is worth noting that you can file your Federal now and go back later to transmit your state returns when they're ready.

[KSODEN]

Exact same issue here, no updates available.  I always file this time of year.  Cannot understand the issue. 

[rmk813]

Can we get an actual update on this question from TT Support?

• performing a manual update is not the correct solution
• My state (KS) is not awaiting updates
• continue to receive FAILED VALIDATION ERROR

WHY is this occurring?

HOW is it resolved?

[tracer327]

Yes, I filed federal separately and had no issues. While I know I could file state via mail, I’ve already paid my filing fee to Intuit. 

There are forms outstanding for NJ but they aren’t ones I need, so not sure why that would affect it this year. Just frustrating to try daily and see no change.

[robtjsmith]

I had the same issue, downloaded the patch today (02/14/2025) and it worked.

[msdianebaker]

I'm having the same pop up.  I've ran the manual update and it says install successful. I'm in CA, I've uninstalled, rebooted, reinstalled and still doesnt work.  I'm livid. I should have been done at 10:30 and now it's midnight and my taxes still arent filed.

[CatinaT1]

Here are several troubleshooting steps that you can try:

• Make sure your Windows Software is up to date.
• If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder.  How do I find my TurboTax for Windows software download?
• If that doesn't help, try a manual update. What is a manual update?
• Turning off your VPN and anti-virus software during the update can help as well.