I submitted my e-file yesterday and it was rejected because of a PIN error. I checked my 2021 submission and used that PIN when I filed. Then I went through id.me to sign into the IRS site to reset my PIN, they assigned a new 6 digit PIN to my account but The turbo Tax only allows a 5 digit entry. How can I resubmit my efile?
Expert Reviewed
The "IP-PIN" (6 digit) and the e-filing "PIN" (5digit) are different beasts
_______
If you did just recently get a NEW 6-digit "IP-PIN" (that is not the regular final filing 5-digit PIN).
That 6-digit IP-PIN is not entered in the 5-digit place.
The IP-PIN is entered in the Federal section, on the "Other Tax Situations" page.
Then the regular (but different) 5-digit PIN is used during your actual filing....or you can use your 2021 AGI instead.
Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.
Explore your optionsEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
©1997-2026 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.
Security Certification of the TurboTax Online application has been performed by C-Level Security.
By accessing and using this page you agree to the Terms of Use.
© 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.
Copyright © Intuit Canada ULC, 2026. All rights reserved.
© 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.
© 2026, Entreprises Intuit Canada ULC. Tous droits réservés.
