Everything is finished on my taxes . When I sign to file and hit continue, it just buffers nonstop. Why won't it e-file?

[1pamsbiz-]

Why does my tablet just buffer nonstop while I'm waiting on it to e-file?

[Mike9241]

what do you mean sign? there is no signature required for an efiled federal return. the electronic signature is the prior year's adjusted gross income. you should arrive at a page with an orange rectangle that says transmit. clicking on it efiles your federal return and state (additional info might be needed for state such as state ID info. 

[mesquitebean]

We're not sure exactly what screen is not loading.

Did you have a screen called Signature ID where you chose 5 numbers at random and had today's date and your birthday?  If so, was it right after that screen that you had the spinning circle?

Did you get past a screen yet that says "I am not a robot" that has a captcha?  It may be that captcha screen that's not loading, unless you already saw it and got past it.   Have you seen a captcha?

Or were you getting the spinning circle after clicking the orange "Transmit My Return" button?  Or is it before you get to that final screen?

[mesquitebean]

In the interest of time I'm going to go ahead and give you some info that can sometimes help you if pages aren't loading correctly. 

NOTE:   Are you using any ad blockers or script blockers as browser extensions?   If so, that can sometimes affect loading of pages or elements on a page.

Otherwise, here's how to troubleshoot:

• First, simply refresh the page in your browser and see if that changes anything.
• If not, then log out and clear your browser Internet cache.
• Close the browser and reopen it.
• Make sure cookies are allowed/enabled in your browser settings so the Captcha will appear.
• Log in and try again.
• If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
• Log in with the private window (again making sure cookies are allowed) and try the efile again.

Or see if trying a different browser (with cookies allowed) will solve it.