ETRADE UNABLE TO CONNECT

[brianbirner]

Not impressed with Turbotax so far this year.  It keeps asking me the same questions everytime I sign-on.   Are you filing single, married, et.

Nothing seems to connect.  I end up typing most of data myself, difficult to download from numerus sites.

[MichelleLO]

You might want to try to clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from connecting properly to the financial partner you are trying to import from. 

[brianbirner]

Hi

I did follow your suggestions.  Still not working.     

The 1099 import service for E*TRADE is currently unavailable. Please try your import again in a few hours.    

I get the same message.  Why am I paying for this service.  It would be faster just to fill out a return by hand.

[TiffanyL]

@brianbirner 

If you are having issues importing, you may want to check and make sure your financial institution or brokerage is a TurboTax 1099 partner. If it is and you are still having issues, please see the FAQ link provided below for assistance:

What if I can't import my 1099