ETRADE UNABLE TO CONNECT

Forum|Forum|3 years ago
February 12, 2023
3 replies
15 views

Not impressed with Turbotax so far this year. It keeps asking me the same questions everytime I sign-on. Are you filing single, married, et.

Nothing seems to connect. I end up typing most of data myself, difficult to download from numerus sites.

MichelleLO

Level 15

You might want to try to clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from connecting properly to the financial partner you are trying to import from.

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brianbirnerAuthor

Level 2

I did follow your suggestions. Still not working.

The 1099 import service for E*TRADE is currently unavailable. Please try your import again in a few hours.

I get the same message. Why am I paying for this service. It would be faster just to fill out a return by hand.

TiffanyL

Level 11

@brianbirner

If you are having issues importing, you may want to check and make sure your financial institution or brokerage is a TurboTax 1099 partner. If it is and you are still having issues, please see the FAQ link provided below for assistance:

What if I can't import my 1099

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