etrade import failure

[geijin]

i'm a long term etrade customer and have used turbotax for many years.  i have many options and stock trades  these imported in the past no is issues.  this year the cost bases shows 0 for all option trades requiring manual update for 100's of transactions.  This is onerous.  i called etrade and they have no response. tried to call turbotax with no success. i don't know if this due to the morgan stanley takeover or changes in turbotax. 

[CatinaT1]

If you are using TurboTax Online, try importing using a different browser.

See the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?