Error when attempting to file my returns

[foo54321]

When I click on file, then start the step 1 by pressing the button, I get the error below. I've tried on Windows and Mac with multiple browsers (Chrome, Edge, Safari, Brave) but get the same error. This has been happening for 2 days. Any pointers on how to fix this? 

Hmm, looks like we hit a slight snag in this section

Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again, refresh your browser, or check back in a few minutes.

[JotikaT2]

Please try clearing your cache and see if that helps.

[foo54321 · Accepted solution]

Clearing cookies is something I had already tried and it did not help, but I called support and they filed at ticket for me. Then about a week later the issue was resolved.