I have 2023 Turbo Tax downloaded and installed on my Mac. This morning it prompted me to download the latest update, which I did. The update successfully "extracted," but once I selected the option to install and relaunch, I got the following error message: "For security reasons, updates that downgrade version of the application are not allowed. Refusing to downgrade app from version 2023.r11.016 to 2023.r10.015. Aborting update."
The last update, a couple of days ago, caused the software to uninstall itself from my computer, so I had to re-download and re-install it. Ready to lodge a consumer complaint if they can't get their software to work. If I could override the automatic update process, I'd be ecstatic.