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jim836
New Member

Error unable to establish a secure connection when I E-Filed a couple of weeks ago, got past it once I installed all updates. I'm getting it again. Please assist

 
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5 Replies

Error unable to establish a secure connection when I E-Filed a couple of weeks ago, got past it once I installed all updates. I'm getting it again. Please assist

Did you run program updates again ?    Are you hard wired to the internet ?  
jim836
New Member

Error unable to establish a secure connection when I E-Filed a couple of weeks ago, got past it once I installed all updates. I'm getting it again. Please assist

Yes ran all updates both Program and Windows updates. I am hard wired to my Router which is hard wired to my Modem. I have Comcast Cable Internet. NOT using WiFi to connect anywhere from my PC

Error unable to establish a secure connection when I E-Filed a couple of weeks ago, got past it once I installed all updates. I'm getting it again. Please assist


Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.
See this TurboTax support FAQ for a contact link and hours of operation -<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>

Error unable to establish a secure connection when I E-Filed a couple of weeks ago, got past it once I installed all updates. I'm getting it again. Please assist

you have spotty Internet service. Try again tomorrow.
OR
you could have a damaged interconnects. replace them.
jim836
New Member

Error unable to establish a secure connection when I E-Filed a couple of weeks ago, got past it once I installed all updates. I'm getting it again. Please assist

You are guessing and I don't agree with it. I wired it all personally and my work is exceptional. additionally, Comcast is the best internet service around here and is quite reliable. any other guesses?

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