Error: Oops! We ran into an issue. Please try again later.

Forum|Forum|4 years ago
March 28, 2022
1 reply
4 views

I'm reporting a problem with the https://turbotax.intuit.com. Hoping that tech support would read it (or it can be passed to them).

I'm having a problem accessing the site (link above) quite frequently. Instead of the web page it renders blue page with the error message

"Oops! We ran into an issue. Please try again later.".

This is NOT the browser/cookies/computer issue. I've tried all. The problem randomly comes and goes without any apparent reason.

I've noticed that it might be related to my geographical location. I often get this error when connecting from Ireland, although if I use VPN with US proxy, error seems to go away (I say "seems" b/c I've tried only a few times so far).

Please investigate. It makes it really difficult to work.

Kat11_2

Alumni - Champ

I will share your post with TurboTax Moderators. Hopefully, your post will find its way to the proper department so that the issue can be addressed.

Thank you for the feedback!

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***