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Level 2

Question

Error message

Forum|Forum|2 years ago
January 29, 2024
1 reply
0 views

Payment error Whoops! We hit a snag loading your data. Please try again.

TurboTax Free Edition Online

Level 15

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Level 2

Good morning,

I have done this a few times and even switched browsers

Level 15

This issue sometimes arises when an invalid entry has been entered in certain areas of the program.

Please provide more information about

Where you were in the TurboTax program when this message appeared, and
What entries you had previously made in that area of the program

Also, see the TurboTax Help article Why am I stuck in a loop in the File section of my return?, if relevant. This may provide a fix for your issue.