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Error message when trying to buy TT Desktop Deluxe online at the Intuit site

For about the last week I am seeing many customers report online that they are getting the same error message I keep getting when they are trying to purchase TT online  (see screenshot below).

 

This is the message that appears after you place the order and it goes to the "Billing" page.  You are unable to enter the payment information.  I and others have tried many times with every major browser and cannot complete the purchases.  Please have someone from Intuit look into this and fix it.  It's very frustrating.

 

Thank you.

 

screencapture-shop-app-intuit-unified-desktop-purchase- Were Hitting a Snag error message.png

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Error message when trying to buy TT Desktop Deluxe online at the Intuit site

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

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