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Level 2
Feb 6, 2022 10:52 PM UTC
Question

Error Message When Entering the EIN

When I place in the EIN from the employer on the W-2, and press the button continue, I receive the error "W-2 import for this employer is unavailable in this product at this time".  The system will not allow me to pass this area.  I do not intend to import the information from the employer and would like to just enter it manually myself.

    2 replies

    SteamTrain
    Level 15
    Feb 6, 2022 11:27 PM UTC

    On that first page that has a box to enter the EIN  ?    Don't enter anything in that box !

     

    go to the lower-rt corner of the screen and hit "Change how I enter my form"

     

    ...then the next page  "Type it in myself" 

    ___________________________

    When you get to the main form entries...then you can enter the company's EIN, along with everything else on yoru W-2

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
    thecabsAuthor
    Level 2
    Feb 9, 2022 11:52 PM UTC

    Thank you that work like a charm.