Skip to main content
Level 2
January 20, 2025
Question

Error message when downloading Visual C++

  • January 20, 2025
  • 1 reply
  • 11 views

I clicked on downloaded .exe file. It started but stopped saying I needed Microsoft Visual C++ with an install button. I clicked on it but it said the install of MS Visual C ++ failed. Got the following message. 

 

"The files for installation requirement Microsoft Visual C++ 2022 Redistributable Package could not be found. The installation will now stop. This is probably due to a failed or canceled download"

 

Anyone can provide guidance here? 

    1 reply

    Level 2
    January 20, 2025

    Same issue, can't install Turbo Tax 2024 on a Windows 11 laptop due to this error.  Not sure why products are still requiring C++ installers.  Will cancel my subscription and get my money back.

    ahmarcoAuthor
    Level 2
    January 20, 2025

    The company didn't help at all, but I was able to figure it out. 

     

    I just downloaded this file https://aka.ms/vs/17/release/vc_redist.x64.exe

    Then turbotax was able to download. 

     

     

    Level 2
    January 20, 2025

    I downloaded that as well but will not install.  Tried multiple machines but nothing seems to work.