Error message when clicking file taxes?

Forum|Forum|4 years ago
February 11, 2022
3 replies
0 views

I'm trying to e file my 2021 taxes. But i keep getting this message: "

Your transmission didn't go through

We could not e-file your return for the following reason:

Tax Year 2021 transmissions are not available.

I thought efile opened on January 24, 2022. I've checked my software for updates as well. Also all my taxes are correct and in order? I dont know what to do..

5TM6tRMjCGFb

Level 2

I got off with TurboTax support and they said they were aware of issues e-filing and that they were working on it and talking with other tax agencies. Granted that is not very helpful in explaining the problem - it may indicate the issue is on the e-file side and not TurboTax (assuming that is true).

After doing some digging I think what the issue may be (pure speculation of course) is that while the IRS and Federal opened up e-filing on Jan. 24 - some of the states have delayed their acceptance dates for e-filing. Presuming that TurboTax does a system check to ensure it can reach the servers for both federal and your state, the inability to do either would trigger a fail condition. That said, the wording of the error is not great, so this could be completely wrong.

Don't know if links show up, but here is an example of a state that is delayed until 'Mid-February'

https://www.ncdor.gov/what-expect-when-filing-taxes-year

CarissaM

Level 15

What state are you currently filing @LydiaAS?

You can also check out this known issue regarding trouble transmitting here.

Please comment and let us know if you still need assistance.

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LydiaASAuthor

Level 2

North Carolina

Debhicks

Level 2

Had the same issue. The last two sentences are the key to the answer. Try filing your federal taxes without your state taxes. In North Carolina the DOR is not ready to receive tax filings. They say on their website that they are communicating that. Must be because I don't watch the local news. You may have to wait to file the state return until your state is ready to receive. Should not be much longer.

Deerm

Level 2

My state taxes are done