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WBT66
Returning Member

Error Message starting Turbotax

I've been using Turbotax 2024 and after my PC loaded Windows 11 Software update, I get the following error message. TT 2024 is running under another account. Error: 7001.

I can start TT 2023 without any errors.

I've rebooted my laptop and get the same results.

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1 Reply
CatinaT1
Employee Tax Expert

Error Message starting Turbotax

Refer to this TurboTax Help article: Troubleshoot TurboTax for Windows downloading issues  

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