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Chris2023
Level 1
Dec 31, 2022 4:27 PM UTC
Question

Error message loading software

I get the following error message while trying to load the software after downloading it.  I've confirmed the system requirements and turned off anti-virus and closed all windows.  Any suggestions?

 
 

2 replies

Anonymous_
Level 15
Dec 31, 2022 6:01 PM UTC

What is the TurboTax phone number? (intuit.com)

    SteamTrain
    SteamTrain
    Level 15
    Dec 31, 2022 6:07 PM UTC

    @Chris2023 

     

    One other thing to try is to shut down everything, then reboot your computer...

     

    Wait 15 min, then try installing again 

    (though, I am clueless as to whether you might have to somehow delete some of whatever did partially install already)

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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