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Level 2
April 28, 2021
Question

Error message does not point out where the specific problem is and how to solve it.  Please help me!!!!

  • April 28, 2021
  • 3 replies
  • 12 views

I received the following error message.  Error message does not point out where the specific problem is and how to solve it.  Please help me!!!! 

 

2020 Federal Personal

TurboTax Electronic Postmark: April 28, 2021 11:57 AM PDT

 

 

Status: Rejected

Rejected On:
April 28, 2021 11:57 AM PDT

What this means:
The IRS has found the following problems with your return:

  • Data in the return is missing or invalid. Please double check your entries.
  • Data in the return is missing or invalid. Please double check your entries.
  • Data in the return is missing or invalid. Please double check your entries.

 

Next step:
Don't worry, we can help! Just open your return in TurboTax and we'll walk you through fixing the error and e-filing again at no additional cost.

    3 replies

    Level 2
    April 28, 2021

    I opened the return in TurboTax.  It did not walk me through fixing the error.  Help me!!!! 

    Level 2
    April 28, 2021

    I returned to TurboTax several times.  There was no guidance or direction where the error happen.  Please help me.  call me if you have to. 

    Level 14
    April 29, 2021

    Try to go back to the program to check if there are any error messages:

     

    If you are in TurboTax online,

    • Sign back into your account, select Pick up where you left off
    • On the left menu, select Review and follow prompts