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Level 2
April 28, 2021
Question

Error message does not point out where the specific problem is and how to solve it.  Please help me!!!!

I received the following error message.  Error message does not point out where the specific problem is and how to solve it.  Please help me!!!! 

 

2020 Federal Personal

TurboTax Electronic Postmark: April 28, 2021 11:57 AM PDT

 

 

Status: Rejected

Rejected On:
April 28, 2021 11:57 AM PDT

What this means:
The IRS has found the following problems with your return:

  • Data in the return is missing or invalid. Please double check your entries.
  • Data in the return is missing or invalid. Please double check your entries.
  • Data in the return is missing or invalid. Please double check your entries.

 

Next step:
Don't worry, we can help! Just open your return in TurboTax and we'll walk you through fixing the error and e-filing again at no additional cost.

    3 replies

    Level 2
    April 28, 2021

    I opened the return in TurboTax.  It did not walk me through fixing the error.  Help me!!!! 

    Level 2
    April 28, 2021

    I returned to TurboTax several times.  There was no guidance or direction where the error happen.  Please help me.  call me if you have to. 

    Alumni - Intuit
    April 29, 2021

    Try to go back to the program to check if there are any error messages:

     

    If you are in TurboTax online,

    • Sign back into your account, select Pick up where you left off
    • On the left menu, select Review and follow prompts