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Level 1
March 9, 2020
Question

Error installing updates in TurboTax Premier

  • March 9, 2020
  • 1 reply
  • 19 views

When I try to open TurboTax Premier, I keep getting errors loading 3 *.msi files, and because of that I cannot complete the filing process I am finding.  When I try to click on the online help, I just get "page not found".  Please help!

 

Steve

    1 reply

    Level 12
    March 9, 2020

    Check to see if your TurboTax Premier software is on the latest release.  If not, you will need to update your program.  Refer to the following TurboTax FAQ for assistance:  Verify TurboTax 2019 for Windows Basic, Deluxe, Premier, or Home & Business is on the latest release

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