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jbif
Level 2

error code 75

I got an error when hitting "transmit" when filing my return.   I got error code 75 which says I went over my licensure e-file limit.  I have only sent my daughter's return and still need to send mine, my son's and my parents. (Which I have done 4 every year for the last 12-15 years).  I have tried to call twice only to be hung up on after the 45 min wait - so frustrating.  Can someone help.

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4 Replies
tgkesey
New Member

error code 75

Same error, but I haven't filed any electronic returns yet and am not able to find a phone number to call.

JimH7
New Member

error code 75

I had the same error today, did one return last week without problem, and trying to submit one for my Parents today and get Error 75.   I am also trying to get thru to support.

tgkesey
New Member

error code 75

I was able to get thru to support (after leaving my callback number - they called back within an hour).  They have provided me with a new license number.  Haven't tried it yet, but hoping that does the trick.

jbif
Level 2

error code 75

I called 3 times, the first two times after 45 minutes, I got hung up on.  Finally I got a person who had absolutely no idea how to fix issue.  After 1 1/2 hrs on the phone, he finally suggested that I mail my return.  I have used Turbo Tax for 15 years - so frustrated.  Plus I paid to have my state tax transmitted and I can't do it, so I guess I am out the cost of the program and well as the additional state transmit fee!!!!!  

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