In April, I downloaded, installed, and filed an extension using TurboTax Desktop 2022, on a Windows 10 computer. I saved the file. I have a new laptop, and downloaded the program, installed it successfully, but it won't open the file I created in April for my extension. Is that because I'm trying to open it on a Windows 11 computer when it was created on a Windows 10 computer? Any suggestions on how to open the file so I don't have to recreate everything again?
Thanks.
You'll need to sign in or create an account to connect with an expert.
Do you have the file ending in .tax2022? It should open. But you need to first download the state program.
After you get the program installed or reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN
Do you have the file ending in .tax2022? It should open. But you need to first download the state program.
After you get the program installed or reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN
if @VolvoGirl advice doesn't work then Error 119 would indicate the file is corrupted. delete or rename it. There is a backup copy on your old computer that starts with a ~ (tilde). make a copy and transfer it to your new computer to the same location as the old file.
generally, this is c:\users\user name\documents\turbotax. remove the tilde from the name and then open Turbotax. you may need to search for the file. if neither works you'll need to start a new return.
Bingo. The state program was the issue. Thank you for your rapid response. Very much appreciate it.
this did not work for me
You are posting on an old thread. Can you explain what problem you are experiencing?
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
tnone2024
Level 1
caitlinvest1
New Member
Tom in Dunwoody
Returning Member
jim39shelter
New Member
MGloeckler
Returning Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.