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Level 2
January 15, 2026
Question

Error 567812 on desktop 2025

I'm just getting started with desktop deluxe 2025.  Saving my file for the second time and all subsequent attempts produces this error claiming that it's a read only directory.  Saving to another directory produces the same error.  Creating a test file seems to want to go to onedrive rather than the C drive.  The file was originatly created on the C drive.  Is it possible that something changed to redirect saves to one drive?  If so, how do I change that behavior

    3 replies

    VolvoGirl
    Level 15
    January 15, 2026

    Do a File - Save As to try saving it somewhere else.   You can also double click on the file ending in .tax2025 to open it.   

    Level 2
    January 15, 2026

    Nope that doesn't work.  Saving it anywhere on the C drive generates that error.  Strangely, saving it to a F drive that's a backup disk does not.

     

    Yes, I can open the file by double clicking on the original file from last week.  That doesn't solve the problem with saving changes.

    Level 2
    January 16, 2026

    It appears to be creating DotNetZip.XXXXXX.tmp files and leaving them around if that helps an explanation.  Running TurboTax as administrator seems to work,