error 509 US Bank

Forum|Forum|3 years ago
July 12, 2023
3 replies
16 views

US bank lost connection two month ago. Displays error 509 when connecting. I changed login, password, turned sharing on maybe 30 times to no avail. All my accounts are now in "Inactive" and do not display any history. Out of ideas..

Mint

Bsch4477

Level 15

Discuss with US Bank

stmtAuthor

Level 2

Not helpful. this is mint error.

rjs

Level 15

This is the TurboTax community, not Mint support. Go to the following link for Mint support.

Welcome to Mint Support

Also see the following for chat support for Mint.

How do I contact support?

Or contact U.S. Bank, as Bsch4477 suggested. It’s not clear whether your problem is with Mint or with the bank, but it’s definitely not a TurboTax problem.

stmtAuthor

Level 2

Very rude. I came there from that link. The question is clearly tagged with "Mint" tag.

Tpone

Level 2

I’ve had the same issue for the last 2 months. We’re you able to figure out the issue?

My Mint help search also brought me to this thread.

stmtAuthor

Level 2

No, I called Mint a month ago. They told me they opened a ticket and I might take a month to get back to me. I submit an error report almost every day. No response.

US Bank reports successful data transfer in their report. All points to Mint not processing the response properly. They need to act. The only time the data transfer works is when I remove all my accounts and just leave checking account. Otherwise- error 509. Not happy with support or quality..