Error 190 on 2021 Turbotax

[MikeG1962]

Last year (2021) I filed my taxes using the desktop version of Turbotax premier, which included one state.  That state was IL.  I went to look at some information this year's filing and I now get an error 190 message.  When I ask how to resolve it basically tells me to pay to download the state that I already have when I filed last year.  To do that would cost me money for no reason. I tried to call and talk to a person but get the **bleep** automated attendent.  I  do not want to talk to someone about my taxes but rather I want what I paid for to work.  How do I do that?

[HeatherPLO]

Please see our Help Article to assist you with Error 190.  

[MikeG1962]

Thanks for the effort, but I already reviewed what you provided.  As I stated my original version included one state.  Now it is asking me to pay for a state instead of recognizing that I already have the state as part of what I bought.  It will not even let me look at the federal unless I buy the state.

[MikeG1962 · Accepted solution]

I just figured out the solution.  After trying many different ways to deleted a the file ilifs.1pe (the Illinois file) I found it was corrupt and would not delete.  I finally ran a chkdsk /f/r/x and found a section of my hard drive was corrupt.  Apparently this is where the ilifs.1pe file was.  The chkdsk deleted the file and allowed me to reinstall the Turbotax with a repair option.  I then ran the updates and it downloaded Illinois in the updates.  I can now get into the my tax files from 2021.

[MoniqueLO_]

Please feel free to contact Customer Support so you can speak with someone who can assist you.

@MikeG1962 

[MoniqueLO_]

Thank you for the update! We are glad you are able to get into your tax files from 2021. 

@MikeG1962 

[alizaiventures]

We have the same issue. Can someone help please? Need to print 2021 tax return for Business. 

Now it's asking that i buy state tax version again. All i need is a print out of my 1065. Please help, this is urgent!