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Error 102348 saving Turbotax

After spending hours doing my taxes (download Turbotax version Home and Business, windows 11 computer) I get an error message (error 102348) cannot save taxes and cannot save as other file ONLY solution is to re-do taxes.   This is the third time this happened and it appears to be related to uploading tax documents.

For Turbotax to state the "solution" is to re-enter everything is ridiculous, it is simply pathetic that turbotax fails to fix programing errors. 

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5 Replies

Error 102348 saving Turbotax

You don't state what TurboTax resources you've looked at, but see if the TurboTax Help article Error 567809 or 102348: Cannot save tax file or File not found might be helpful.

vic79
New Member

Error 102348 saving Turbotax

Just got this error message on 2024 tax return.  Just changing the name or trying to save it to a different library on my hard drive didn't work.  I was able to save it to USB stick under a different name. Didn't try using the same name for that so that may have worked. I did try one other method successfully. I went into the online selection  (just to the right of FILE)  and selected check for updates. I had already updated when I first entered Turbo tax.

It required to save before checking and some miracle this seemed to solve the problem of the error message.

Good Luck.

DebNR
New Member

Error 102348 saving Turbotax

The link provided to fix error 102348  Error 567809 or 102348: Cannot save tax file or File not found gives the following response:

 

We're sorry, we can't find the page you requested.

 

DebNR
New Member

Error 102348 saving Turbotax

This is the link you get the error message on

MarilynG1
Expert Alumni

Error 102348 saving Turbotax

Did you try saving the file under a different name or location as suggested above by @vic79?  Or clicking the ONLINE link to update if you're using TurboTax Desktop?

 

Since we can't see your return in this forum, and this sounds like a computer/system configuration, here's how to Contact TurboTax Support.

 

@DebNR 

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