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Level 4
February 20, 2024
Question

Error 102348 saving Turbotax

  • February 20, 2024
  • 1 reply
  • 13 views

After spending hours doing my taxes (download Turbotax version Home and Business, windows 11 computer) I get an error message (error 102348) cannot save taxes and cannot save as other file ONLY solution is to re-do taxes.   This is the third time this happened and it appears to be related to uploading tax documents.

For Turbotax to state the "solution" is to re-enter everything is ridiculous, it is simply pathetic that turbotax fails to fix programing errors. 

    1 reply

    Level 15
    February 20, 2024

    You don't state what TurboTax resources you've looked at, but see if the TurboTax Help article Error 567809 or 102348: Cannot save tax file or File not found might be helpful.

    Level 2
    January 27, 2025

    Just got this error message on 2024 tax return.  Just changing the name or trying to save it to a different library on my hard drive didn't work.  I was able to save it to USB stick under a different name. Didn't try using the same name for that so that may have worked. I did try one other method successfully. I went into the online selection  (just to the right of FILE)  and selected check for updates. I had already updated when I first entered Turbo tax.

    It required to save before checking and some miracle this seemed to solve the problem of the error message.

    Good Luck.