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Junoflo
Level 2

Entry Wont save

I'm just about done, but there is one issue that I have the information to fix. The issue simply states that the entry cannot equal zero(0). I can fix this based on the information from one of my tax forms however, whenever I try to input the correct value or attempt to leave it blank(because that is an option as well), it doesn't save. I input the value and click continue but the issue doesn't resolve. I'm stuck because of it.

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Accepted Solutions
Junoflo
Level 2

Entry Wont save

Okay so I've tried everything, and although both answers didn't exactly fix my issue, they were helpful. I managed to find a way to edit this specific sale I made on a stock that was causing me the issue. It was a little odd getting to. It was just frustrating because the requirements stated that I cannot input $0.00 or decimal numbers. It seems every other value was rounded to the nearest dollar. So $0.20 was the value shown on the tax document I provided, but was automatically rounded to $0.00 on the form even though the form does not accept $0.00 and on top of that, wouldn't let me just round to $1.00 instead. Sorry for being vague on my issue, I'm not entirely sure what information I should be ok with showing in my questions, but thank you all for the assistance.

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4 Replies
AkinaLO
Intuit Alumni

Entry Wont save

Please delete the form and add it again. Here's an article that will help you delete the form.

How do I view and delete forms in TurboTax Online? 

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Junoflo
Level 2

Entry Wont save

So I managed to delete the form and reenter the form, but the same issue arises. The value on my tax document is $0.20, and the site automatically rounds down to $0.00, even though the root of the issue is "this value cannot equal zero(0)"

JotikaT2
Expert Alumni

Entry Wont save

Tax returns are typically rounded to the next value.  If the value on your tax form is for $0.20, do not include the form as it is below any reportable amount on your tax return and would be reflected as $0.

 

You will need to delete the input section to remove it from your return.  This should remove the error.

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Junoflo
Level 2

Entry Wont save

Okay so I've tried everything, and although both answers didn't exactly fix my issue, they were helpful. I managed to find a way to edit this specific sale I made on a stock that was causing me the issue. It was a little odd getting to. It was just frustrating because the requirements stated that I cannot input $0.00 or decimal numbers. It seems every other value was rounded to the nearest dollar. So $0.20 was the value shown on the tax document I provided, but was automatically rounded to $0.00 on the form even though the form does not accept $0.00 and on top of that, wouldn't let me just round to $1.00 instead. Sorry for being vague on my issue, I'm not entirely sure what information I should be ok with showing in my questions, but thank you all for the assistance.

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