I'm signing a consent to disclose... by entering my SNN and it gives me an error which reads "Field must be the same as your Social Security number (Case Sensitive)" ?

andremxxx · ‎June 4, 2019

How can my SSN be case sensitive, its numbers!?

HeatherPLO · ‎June 4, 2019

Ensure your social security number was entered correctly previously. Look here to double check:

In your return, select "Personal Info"
On "Personal Info Summary" page you will see your personal details listed (SSN, Birthdate, Occupation, Resident State), as well as those of your husband
Click on "Edit" button to the right of your personal details
On "Your personal info" screen, find the Social Security number box, edit the number and click on Continue button
You will be returned to the "Personal Info Summary" page

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HeatherPLO · ‎June 4, 2019

Ensure your social security number was entered correctly previously. Look here to double check:

In your return, select "Personal Info"
On "Personal Info Summary" page you will see your personal details listed (SSN, Birthdate, Occupation, Resident State), as well as those of your husband
Click on "Edit" button to the right of your personal details
On "Your personal info" screen, find the Social Security number box, edit the number and click on Continue button
You will be returned to the "Personal Info Summary" page

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

andremxxx · ‎June 4, 2019

I hate to admit this but I did make a mistake in my "Personal Info". Thanks for the comment. Hopefully this helps someone else in the future.

HeatherPLO · ‎June 4, 2019

My pleasure. Thanks for the update!

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Do you have an Intuit account?