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Level 2
January 25, 2024
Question

Email Marketing

  • January 25, 2024
  • 1 reply
  • 1 view

I have used Turbotax for many years and every year, I am flooded with marketing email from Intuit to buy the product.  After I've bought the current version, registered it with Intuit, I still am receiving multiple emails each week exhorting me to buy what I've already registered as owning.  My preferences all have indicated no marketing emails, but nothing changes.  I found nowhere on the website to register a complaint about this behavior, but I'm really tired of the relentless marketing messages.  I know Intuit doesn't particularly care how angry its customers are, but this is the only place I've found to voice my complaint, other than making a phone call to customer support (which has not been helpful in the past with this type of issue).  It's not the software that's the issue, it's the company policies on marketing.

1 reply

CatinaT1
Level 15
January 26, 2024

Here is Intuit's Privacy Page: https://www.intuit.com/privacy/

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mareich49Author
Level 2
January 28, 2024

Well, I've unsubscribed to marketing emails before, but I just did it again with this link.  We'll see if this one works.  Thanks.