Skip to main content
TurboTax
Community
TurboTax
TurboTax
WOC
Level 2
Apr 2, 2021 6:16 PM UTC
Question

Efiling

Prepared my 2019 taxes on TurboTax and then mailed it to the IRS in 2020.  Prepared my 2020 taxes on TurboTax and tried to efile but I keep getting a message that the IRS doesn't agree with my AGI for 2019.  Never received any correspondence from IRS relating to changes to my the 2019 return. 

Any thoughts? 

    3 replies

    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    Apr 2, 2021 6:20 PM UTC

    The paper 2019 tax return you filed more than likely has not been processed by the IRS so the 2019 AGI is not in their database.

     

    Enter a 0 (zero) for the 2019 AGI and e-file the 2020 tax return again.

    WOCAuthor
    Level 2
    Apr 7, 2021 4:08 PM UTC

    Your suggestion of entering $0 as AGI worked.

    Thank you 

    VolvoGirl
    VolvoGirl
    Level 15
    Apr 2, 2021 6:20 PM UTC

    Try entering 0 for the AGI since you mailed it.  The IRS might not be done Processing 2019.

    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Explore your options
    Terms & ConditionsAccessibility statement
    Sitemap
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2026 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    About Cookies Manage cookies

    TRUSTe nResult Certified e-File C-Level Security Certification
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Copyright © Intuit Canada ULC, 2026. All rights reserved.

    About Cookies Manage cookies

    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

    © 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

    À propos des témoins Gérer les témoins