TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 2

Question

EFile Transmission Error

Forum|Forum|4 years ago
February 4, 2022
123 replies
277 views

I'm trying to e file my 2021 Federal and Rhode Island State tax. I'm getting the below message: "The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. Tax Year 2021 transmissions are not available - Turbo Tax is not ready to process Tax Year 2021 for this return".

I thought efile opened on January 24, 2022. I've checked my software for updates as well. Are we not able to efile yet for tax year 2021?

Katina S

Level 8

You are correct. The IRS began accepting returns on January 24, 2022. You've done your part so far in getting your tax return completed. This issue has been reported and is being investigated. We thank you for your patience while we work towards a resolve for this issue.

[Edited 1:55 pm PST 02/04/2022]

robkarp

Level 2

I'm having the same problem.

also from RI.

all of the forms I'm submitting are listed as available.

vsanchez232Author

Level 2

I think it's an issue with e filing Rhode Island forms. I just tried e filing just the Federal forms, and it went through successfully.

kwheisen

Level 2

Same error code, same situation. I'm in Texas, so most likely not related to RI forms. Can Intuit provide an update on the issue?

MichelleLO

Level 15

We are aware of this issue and are looking into it. Please check back later in the week once we have had a chance to review the error. Thank you for your patience!

@kwheisen

@norcaltrader

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

2016edge

Level 2

I've already posted on the same problem with my RI taxes. Turbo Tax told me to wait for an email reply before trying to file. I waited and got the email to update my CD turbo tax, I updated and was pleased to see that my RI return was ready to transmit, I paid my $20.00 fee and guess what ? I still can't transmit my State return. What am I supposed to do now ? I'll probably get the fee taken off my credit card by telling them that Turbo Tax took my money and ran.

ladyluck7

Level 2

Trying to send RI for the past 48 hrs. Send error message. Thanks for the reply about sending federal. At least I got that to go through. Hope we have a resolution very soon. Already charged me the filing fee yet, I am unable to EFile.

HeatherPLO

Level 14

@ladyluck7

Thank you for reporting this experience. We are aware of this issue and are looking into it. Please check back later in the week once we have had a chance to review the error. Thank you for your patience!

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

2016edge

Level 2

Heather, do you actually believe that this will be resolved ? We are talking about the Turbo Tax CD, correct ? I transmitter my Federal taxes, no problem. What irks me is the fact that I had to wait a few days before My RI State was ready to finalize. Turbo Tax led me through the process, ran an error check and had me pay the

$20.00 fee and then gave me the OK to transmit my State. Well as we know now, it didn't transmit. Why did Intuit take my $20.00 if it wasn't ready to transmit ? That is wrong, now I'm out the money and I can't send in my State Return. I'm not happy at all.

Mariajohnb2

Level 2

Funny thing,,, I was so happy today when I was asked to pay to file the state.. and the nothing., the same error message.. of course the money already cleared. After much digging I thought I would try to isolate the fed and state.. was glad federal went thru..

Turbo tax.. really you have had enough time to fix this bug.. after paying a lot for the cd and all the other fees you need to step up. I called on Friday after many hours of frustration but your staff doesn’t have any idea and only served to make me even more frustrated.

MotoGPgeek

Level 2

There are multiple threads about this issue now. Seems to be quite a number of people with the same problem. Me included.

Bjhunt

Level 2

I'm getting this same code. What is going on? Why can't I file my return?

sheryrill47

Level 2

u can e-file ur federal but apparently turbotax is having issues with electronically filing on the state side. select mail ur state and then ur federal will go through. i received message that NC state tax returns will not be accepted until 2/24/2022

LadyRae

Level 2

Having the same issue here in NC!

Tax year 2021 transmissions are not available?!

youwannaknow

Level 2

Same here in NC 🙄

ado20

Level 2

I am also getting this error - both for just federal or federal and NC. 😠 The whole reason I spend the money on this service is for the ease of filing. The error this year is both 1. making me quite upset about the 34 dollars that's been paid despite the service not having completed and 2. making me seriously consider changing providers in future years. This is clearly an issue that's been going on for days now, and no clear updates or advice.

LadyRae

Level 2

Having the same issue here in NC!

Tax year 2021 transmissions are not available?!

Mister P

Level 2

Add me to the list as well. Also from NC. I do not like at all the TurboTax was willing to take a $20 payment from me to e-file and then threw the error listed above. I will file my federal taxes and hold tight, but I think we should have received notifications about delays in e-filing state returns. From what I'm reading, sounds like several states e-returns are having this issue.

LakotaMarine

Level 2

Also from NC with the same problem. Very frustrating and considering another tax program next year. It has been very difficult to communicate with TurboTax and get a response.