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Level 1
January 30, 2024
Question

efile return

  • January 30, 2024
  • 2 replies
  • 1 view

I have NO errors on my 2023 Tax Return.  However, Turbotax will not efile my return.  I have tried multiple times on January 29, 2024 and January 30, 2024.

2 replies

Level 14
January 30, 2024

Please tell us what error message you get when you fail to e-file.  Also,  maybe clear your cookies and history before trying again.

 

Here is how to clear your cookies:

 

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see the information you already entered and not items that are irrelevant or repetitive.

 

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

 

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

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Level 15
January 30, 2024

This issue should be resolved by an update this weekend.