eFile not working

I have 2024 TurboTax Premier desktop version installed on PCs running Windows 10 or 11. After I finished entering information and is ready to file, I click on the "FILE" button but the software is dead (not responding). I tried it on both Windows 10 and 11 and got the same result. Since the version I downloaded was released on Jan. 9 2025, I reinstalled it using a version released on Feb. 4 2025 but still does not work. Does anyone have the same issue?

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