Editing Email Address

Forum|Forum|6 years ago
June 28, 2020
1 reply
1 view

The edit option is not available when I go to Intuit Account to change my email address.

TurboTax Premier Online

mesquitebean

Level 15

When you log in, choose "Intuit Account" in the left column. Then choose "Sign In and Security." On the screen called Sign In Info, on the line that displays your email address, click on your email address. Do you get a popup? If nothing happens, is there an arrow on the right side of the email address? If so, click that little arrow.. A popup should appear to enter and confirm an email address and then SAVE. It will also ask for your password for security.

ZMcMAuthor

Level 2

I do not get a pop up. When I click on the arrow, a box comes up saying "we will use this email address to help you sign in if you forget your password."

mesquitebean

Level 15

@ZMcM wrote:
I do not get a pop up. When I click on the arrow, a box comes up saying "we will use this email address to help you sign in if you forget your password."

I get that message on the popup, but it also 3 data fields to provide and confirm the email address and enter the password.

What browser are you using? If you have a second browser, try a different one to see if that makes a difference.