E-filing

Forum|Forum|6 years ago
February 19, 2020
1 reply
8 views

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Anonymous

if you have a question you're going to need to be more specific

RobDebHasAuthor

Level 2

I believe that I have completed my return -even printed it-but when going to e-file it says hit continue and we will connect you to our secure online store to finish up your order. The continue button does not work. It says you have to save your return first. I hit save and the screen goes white

JakailaLO

Level 8

Please use this link for instructions on how to clear your cache and cookies and they try again: https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

You can also try using a different browser and if neither option works, please feel free to contact support: https://support.turbotax.intuit.com/contact/

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