turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

jwjjpearson
Returning Member

E Filing option not offered

Completed my return. However I was not given the option to efile nor was there any warning that I could not efile.

Plus when I went to print the return to mail, the program did not print the forms needed for mailing.

I did update TT before starting the most recent viewing of the program.

What am I missing?

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
CatinaT1
Expert Alumni

E Filing option not offered

Why do you think you can not efile? What are you seeing?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
jwjjpearson
Returning Member

E Filing option not offered

Called customer service. After trying everything for an hour, we uninstalled Turbo Tax Deluxe then reinstalled it. After which the e-file option appeared. All save files appeared and I was able to e-file.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies