E filed return changed status

Forum|Forum|6 years ago
October 18, 2019
2 replies
13 views

I e file my return with Turbo tax for 2018, everything was fine and I got a refund, but now this return has a not e file status, why?

Best answer by mesquitebean

Here's how to use your desktop program to get the efile status. These steps are for the Windows program. The Mac menu navigation will vary a bit.

Launch your TurboTax program.
Open your return back up.
If this is the Windows version, in the top left corner of the TurboTax interface, click on the FILE menu, and in the dropdown menu choose Electronic Filing.
Then in the next menu choose Check Electronic Filing Status.

VolvoGirl

Level 15

You mean your account doesn't say Accepted? Did you use the Online verison? That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

Or did you use the CD/Download Desktop program on your computer?

jomali00Author

Level 2

I used the CD/Download Desktop program on my computer. The return was accepted, and it had this status before,

mesquitebeanAnswer

Level 15

Here's how to use your desktop program to get the efile status. These steps are for the Windows program. The Mac menu navigation will vary a bit.

Launch your TurboTax program.
Open your return back up.
If this is the Windows version, in the top left corner of the TurboTax interface, click on the FILE menu, and in the dropdown menu choose Electronic Filing.
Then in the next menu choose Check Electronic Filing Status.

jvela65

Level 2

I just finished doing my taxes I accidentally chose print state return how do I change it to e file

mesquitebean

Level 15

@jvela65 wrote:

I just finished doing my taxes I accidentally chose print state return how do I change it to e file

Did you already efile the Federal return? If so, since you didn't efile the state at the same time, you won't be able to separately efile the state return until the efiled Federal return has been accepted. For most people that will be after January 27 when the IRS starts processing Federal returns (a few returns are pulled early for testing).

Also, all the forms in your state return must be ready and available for efiling. When you go through the REVIEW tab, it should tell you if you are awaiting any state forms. This table also shows the availability dates for various state forms:

https://ttlc.intuit.com/community/forms/help/state-forms-availability-table-for-turbotax-individual-personal-tax-products/00/26227

That being said, the way to change the filing method is to log in and open your return back up. Go to the FILE section and go through the screens again there. Switch the filing method for the state return to efile. Then continue on to any subsequent screens and finally a screen to click a button "Transmit My Returns Now."

If you log in but can't open your return back up because TurboTax thought you were finished, click on "Add a State." That doesn't really add one, but merely opens the return back up.

Again, if you already efiled the Federal return, you won't have the option to efile the state return until after the Federal return has been accepted.