Skip to main content
TurboTax
Community
TurboTax
TurboTax
blahh
Level 2
Feb 15, 2023 10:20 PM UTC
Question

E-file

The program is broken.  I have used turbo tax for three different years and it never lets me e-file.  In the end I always have to print out the return and mail it in.  I WON'T ever use this program again.  I could have done it for free in half the time.  The whole point of using Turbo Tax was so that I could e-file.  I am DONE

    5 replies

    Level 15
    xmasbaby0Level 15
    Level 15
    Feb 16, 2023 1:56 AM UTC

    What message do you get when you try to e-file?   Is it a transmission issue, is the e-file being rejected, or is it something else?

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    blahhAuthor
    Level 2
    Feb 17, 2023 12:51 AM UTC

    It just keeps getting rejected by the IRS.  This happens every year despite multiple attemps.  Yes my AGI is correct.  It just doesn't work.

    Level 15
    xmasbaby0Level 15
    Level 15
    Feb 17, 2023 1:02 AM UTC

    @blahh Try using zero for your AGI and see if that works.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Explore your options
    Terms & ConditionsAccessibility statement
    Sitemap
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2026 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    About Cookies Manage cookies

    TRUSTe nResult Certified e-File C-Level Security Certification
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Copyright © Intuit Canada ULC, 2026. All rights reserved.

    About Cookies Manage cookies

    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

    © 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

    À propos des témoins Gérer les témoins