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garyfair81
New Member

E-File

Why cant I E-File?

3 Replies
MarilynG1
Expert Alumni

E-File

If you can give more specific info, we will try to help you.

 

Click this link for info on How to Efile Your Return.

 

 

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garyfair81
New Member

E-File

Can't tell if my turbo tax file was e-filed or not. It says congrats it has been filed but then gives a click on for mailing. I am not paying or receiving refund. Just want it on record.

Thank You

DeanM15
Expert Alumni

E-File

For TurboTax Online you should be able to tell if your forms were e-filed and if they were accepted.

 

Sign in to your TurboTax account. On the first page, you should see your 2019 information. If you have e-file you will see Pending, Accepted or Rejected. Rejected means that you e-filed but the return was returned to you and you have a problem to fix. 

 

If you filed by mail, the 2019 information will say Filed By Mail or Printed. You can either go in and try to e-file again or you can print your return and mail them in.


You choose to e-file in the File section of TurboTax. Go through the review section and see if you have any errors that need to be fixed. This is often a reason why your return can not be e-filed. 

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