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Level 1

Question

E-file rejections

Forum|Forum|5 years ago
March 1, 2021
1 reply
3 views

I have completed my 2020 taxes and Turbo Tax says the are good but I keep getting the following rejection each time I try to e-file may taxes: "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records".

I did my 2019 taxes with Turbo Tax and checked the AGI and it matches matches what I put on the form. I do not remember my PIN from last year but thought it was a made up number of any 5 digits.

Also, last year I filed single but was married in 2020 so I filed married, filing jointly this year.

Any thing you can recommend would be appreciated.

E-File rejections

Level 2

I am repeatedly getting the same rejection, "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records." My 2019 AGI is correct. PIN shouldn't match from last year? I didn't keep my PIN from last year. Can anyone help?

Level 11

@E-File rejections

Please see this Turbo Tax FAQ on how to find your AGI from last year. Locate your AGI

This Turbo Tax FAQ will provide information on what to put for your AGI if you didn't file last year or don't have the correct AGI.

Incorrect or no AGI

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