Skip to main content
Level 2
October 12, 2023
Question

e file not validating

  • October 12, 2023
  • 1 reply
  • 3 views

Ihave tried to efile federal tax.  A message says something went wrong and cannot verify with the intuit tax center, and come back after an hour.  I have come back later and get the same message

    1 reply

    Level 15
    October 12, 2023
    Level 2
    October 14, 2023

    unresolved, i had to file via mail

    Level 2
    October 14, 2023

    I got the same problem and called support.

    Try install and uninstall and end up with a turboxtax without the state part because getting 42016 error (unable to update).

    Because my state software is missing, I can't even open the file and print the return.

     

    well, luckily I have mac around, so I asked the support team member to give me a mac key for the same TurboTax version .

    After install TurboTax on macbook and transfer the file over to Mac. I am able to complete the e-File in 3 minutes