E-file limit

Forum|Forum|2 years ago
March 5, 2024
4 replies
10 views

I have 6 children. I bought Turbo Tax. They each E-filed their own taxes using Turbo Tax on 2 of my computers Now, I am trying to file my taxes and it says I have reached my E-file limit. I bought a SECOND license code. I uninstalled Turbo Tax and re-installed. It still says E-file limit reached. I BOUGHT THE PROGRAM A SECOND TIME. Please help. It never prompted me for my license code when I downloaded it for the NEW license code. What do I need to do to get Turbo Tax to accept my second license code I bought so I can E-file MY Return?

TurboTax Home & Biz Windows

xmasbaby0

Level 15

Buying a second software program was a waste of your money. You cannot exceed the IRS limit of five federal e-files by purchasing and downloading another copy of the software. Sorry....you e-filed all the kids' returns and now yours will have to be filed by mail.

Seek a refund for the second program that you will not be able to use.

To request a refund from TT ; https://support.turbotax.intuit.com/forms/refund-request.jsp

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Leuqar19

Level 2

You will have to use another computer to be able to use another purchased set of 5 licenses. It helps if you have PC and Mac. It will work either way as long as you use it on another computer!

noftsierb

Level 3

that doesn't work because TT now unscrupulously forces you to to tie your TT with their online account so even on another PC it will remain linked

DoninGA

Level 15

The e-file limit of 5 using personal tax preparation software is set by the IRS. Purchasing another TurboTax program will not give you another 5 e-files. The limit is based on your email address and the IP Address.

You should request a refund for the second TurboTax program you purchased.