e-File error

Forum|Forum|5 years ago
July 14, 2020
1 reply
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Your transmission didn't go through

We could not e-file your return for the following reason:

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digit

TurboTax Deluxe Online

CatinaT1

Level 15

Change your phone number to a US number in the Intuit Account of Turbo Tax. No need to verify this number in the Intuit Account just click exit when your are done. Then go back to you return an continue filing.

Solution: Intuit Account -> Sign In & Security -> Phone (change & save no need to verify) -> back to e-file and retry.

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