I have a duplicate W2 (from the same job, where they switched payroll companies) that are identical except the name and ID numbers (such as EIN). How do I know which to put in? Is there anywhere I have to clarify this? Other than name and ID they are the exact same amounts and my employer confirmed they are from switching over.
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If you have 2 W2s with different EIN numbers you need to enter both of them. Is box 1 the total income you got for the whole year? Or did they put half on each one? Sounds like you might need a corrected W2 for one or both.
If one of your W-2s indicates it is a "corrected" W-2, that is the one you want to enter. Instead of saying "corrected" it might say "W-2C". If one of them isn't corrected, could they each represent 1/2 of your income? If so, enter both. If they both are for your entire year's income and they were both reported to the IRS, you have a problem. You need to go back to your company's payroll department and find out exactly what the situation is.
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