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Level 2

Question

Duplicate 1099-DIV errors

Forum|Forum|1 year ago
February 2, 2025
1 reply
2 views

I've been using this product for years without problems. This year I'm getting "Duplicate 1099-DIV" errors which then highlight two of my entries that it believes are similar or duplicates. I can understand this being an issue with downloaded forms but I am entering all mine manually. I tried deleting but it simply highlights a new set of duplicates. I've cleared my cookies, cache, changed browsers, and completely restarted TT from scratch 3 times but nothing seems to work. I know for sure there are no duplicates by checking the delete files tab. Can I ignore these and still have my return accepted by the IRS?

TurboTax Basic Windows

Level 15

Do you have 2 1099-DIV forms that have identical amounts on them?

If so, you can increase one by $1, and decrease the other by $1.

This will yield the same tax.
The IRS would not have an issue because it is so small.
And it will eliminate an error.

You would be able to file the return after this.

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collicAuthor

Level 2

I wish the problem were that simple. There are no identical entries that would explain the error. This is clearly some sort of software bug but I cannot get an answer from tech support. I've been using TT for over 10 years and have never encountered an issue like this. I've been using my work supplied laptop so it's possible that my employer's aggressive firewall policy is interfering with TT inputs. I'll have to try a different machine and see what happens.

Level 15

Lets try to clear that original entry and repost it.

After deleting it:

Do not import it!
Post it manually.

On the menu bar in the sidebar on the left.

Select Tax Tools
You may have to minimize tabs for both Federal & State
On the drop-down select Tools
On the Pop-Up menu select Delete a Form
This will give you all of the forms in your return
Scroll down to the form you want to delete
Select the Form 1099-DIV
Click on Delete.

Repost the 1099-DIV manually

If this error persist, contact us again and request a Token Number

Include @JohnB5677 in your reply so that I get a notification.

You can share your return with a specialist.

The return will be "sanitized", meaning all names, social security numbers and personal references are removed.

We will then be able to determine the source of the issue.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"