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H
htews24
Level 2
November 15, 2024
Question

download wrong year

  • November 15, 2024
  • 2 replies
  • 16 views

I recently downloaded the wrong year.  How do i download the correct year?

 

    2 replies

    X
    Level 15
    xmasbaby0Level 15
    Level 15
    November 15, 2024

    What year are you trying to download?

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    H
    htews24Author
    Level 2
    November 15, 2024

    2023.

    Can I download other years as well?

    X
    Level 15
    xmasbaby0Level 15
    Level 15
    November 15, 2024

    The software that is available for download is 2021, 2022, 2023 and 2024.   If you purchased the wrong year, contact customer support.

     

    To call TurboTax customer support

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    VolvoGirl
    VolvoGirl
    Level 15
    November 15, 2024

    To do a prior year return you have to buy the Desktop program for each year here,
    https://turbotax.intuit.com/personal-taxes/past-years-products

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