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Level 2
Apr 2, 2025 4:45 PM UTC
Question

Download not working

I purchased TurboTax from Amazon, but the download page never loads. 

    3 replies

    CatinaT1
    Alumni - Intuit
    Apr 2, 2025 4:45 PM UTC

    Try a different browser.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    Apr 2, 2025 5:42 PM UTC

    I've tried both Chrome and Microsoft Edge. Same result. 

    RachelW33
    Alumni - Expert
    Alumni - Expert
    Apr 3, 2025 12:27 AM UTC

    Here are a couple more things to try and troubleshoot your issue: 

     

     

    @timothy1863 

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