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Download not working

I need to request a refund due to the download I was instructed to purchase did not work and I was unable to file my back 2017 taxes. I try to reinstall and it still did not work 

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Download not working

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

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