download&install

[2483490490]

I have downloaded turbotax 2019 on the internet and using the disc. but I can't install it. I keep getting the "Can't install  - problems with system files" message. I have gone through all the fixes and the help line has been useless.

[ThomasM125]

I am sorry, it appears that there is something in your computer that is not allowing the program to upload properly. TurboTax can only provide a superficial level of support when it involves computer issues.

If you have contacted the live support agents at TurboTax and have not been able to resolve the issue, you will either have to use a different computer or employ the services of an IT person to help you install the program.