Download Deluxe but want to download premiere

[Marigold888]

I downloaded Deluxe 2022 on my computer.  But I want to use Premiere - purchased Premiere, tried to uninstall Deluxe and download Premiere and Deluxe is the software that shows up.  I can get Premiere to run.   Thanks.

[xmasbaby0]

If you successfully downloaded desktop Deluxe, all you need to do is upgrade to Premier by going to the top of your screen and clicking >>> on the top right and then click UPGRADE ---you just pay the difference for the upgrade fee.

[Marigold888]

Thanks!  But I already purchased premiere download.  It's not letting me use it, it keeps reverting back to deluxe even after I uninstall deluxe.

[xmasbaby0]

Not sure why you uninstalled Deluxe when all you needed to do was upgrade.  Call customer support for help to sort this out.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily